Service Manager
Everett, WA
Full Time
Mid Level
Service Manager – Plumbing
Location: Snohomish County, Washington
Are you a strong leader with a background in plumbing operations? We are hiring a Service Manager to lead our plumbing service team, optimize daily operations, and ensure our customers receive outstanding service every time.
Who We Are
We are a trusted, customer-first plumbing company serving Snohomish County and the surrounding areas. We pride ourselves on professionalism, teamwork, and delivering quality service with a personal touch. We’re seeking a Service Manager who is passionate about the trade and committed to building a high-performance team.
What We Offer
What You’ll Do
What You Bring
If you're ready to step into a key leadership role at a respected, growing plumbing company, we want to hear from you. Join our team and help us continue delivering service that goes above and beyond!
We are an equal opportunity employer.
Location: Snohomish County, Washington
Are you a strong leader with a background in plumbing operations? We are hiring a Service Manager to lead our plumbing service team, optimize daily operations, and ensure our customers receive outstanding service every time.
Who We Are
We are a trusted, customer-first plumbing company serving Snohomish County and the surrounding areas. We pride ourselves on professionalism, teamwork, and delivering quality service with a personal touch. We’re seeking a Service Manager who is passionate about the trade and committed to building a high-performance team.
What We Offer
- Competitive salary, $80-110K + Bonus
- Medical, Dental, Vision & Life Insurance
- 401k with company match
- Paid holidays and vacation
- Paid training and leadership development
- Incentive and bonus programs
- Opportunities for advancement in a growing company
What You’ll Do
- Oversee the daily operations of the plumbing service department
- Lead, support, and mentor technicians to maximize performance, efficiency, and customer satisfaction
- Manage scheduling and dispatching to ensure timely, efficient job completion
- Monitor job progress, customer feedback, and technician performance metrics
- Maintain a high standard of professionalism and quality across all service calls
- Work closely with dispatchers and office staff to streamline communication and workflow
- Resolve escalated customer issues and ensure positive service experiences
- Help shape a culture of accountability, growth, and excellence
What You Bring
- High school diploma or GED required; plumbing licenses or certifications are a plus
- Prior leadership or management experience in a plumbing or skilled trades environment
- In-depth understanding of residential plumbing systems, services, and best practices
- Strong leadership, team-building, and coaching abilities
- Excellent organizational, multitasking, and problem-solving skills
- High level of computer literacy, including service software and scheduling tools
- Outstanding communication skills, both written and verbal
- A proactive, solution-oriented mindset
If you're ready to step into a key leadership role at a respected, growing plumbing company, we want to hear from you. Join our team and help us continue delivering service that goes above and beyond!
We are an equal opportunity employer.
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